When ordering, the order will be shipped within 1 to 3 business days. Normal delivery time to addresses in Denmark is 1-2 business days after ordering. All items are shipped with GLS or Post Danmark. Errors in this regard can occur.
Return (Right of withdrawal)
If you regret your purchase, all standard stock items can be returned within 14 days from the date of receipt. Upon return, the item must be in the same condition and quantity as at the time of receipt. In return, you pay the shipping costs (free return label is only used for the exchange of goods - if you use it by returning, costs 40 DKK. The purchase price will be credited to your account within 2-3 weeks. When returning, please enclose the return slip that is included in the completed state. Upon return, the amount will be returned to the account associated with the payment card used for the purchase. Cancellation can also be done by refusing to receive the item.
Items supplied / ordered by the customer with special stringing the racket, clothing with name name print or club related clothes with print can not be returned or exchanged.
Any standard stock item can be exchanged within 14 days. We pay the shipping fee for goods exchanged (if you use the attached return label). Sportbiz.dk also sends the item (s) exchanged freely. For return please refer to the return slip that accompanies your order. This return slip is completed and returned with the goods. If we do not have the item in stock, the amount of the item will be returned within 14 days or as soon as possible. Goods can only be exchanged for goods with the same or lower price. If you want a product for a higher price, please order new order.
Personal data on purchase
We check all items before shipment. Should there be any error with an expedition, please refer to the return slip that accompanies your order. This return slip is completed and returned with the goods. Also, remember to use the free return label included in the package. Items returned by complaint are repaired or replaced by a new delivery within 7 days of receipt. If we haven´t got the replacement product, the amount paid will be credited within 14 days. In addition, of course, the 2-year deadline for payment according to the Buying Act applies.
You can only participate in the competition once per draw. The competition is not required for purchase. You are in the draw for the prizes while participating in the competition either by email or on Facebook and / or have answered the questions correctly. In case of suspicion we are entitled to exclude participants from the draw.
If you win
The winners of the contest will be notified directly by e-mail, and the names are published on the website. By participating in the competition, you agree to this publication at the same time. The winners receive their prize in about 14 days. The prizes can not be exchanged for cash or other items.
If you participate in the competition, please be sure to provide all the personal information specified at the competition so we can send you teh winnings. We are not responsible for any typographical errors. We reserve the right, with immediate effect, to change the winnings in a competition or completely discontinue the competition. The employees of us as well as members of their households may not participate in the competition. If you have questions, please feel free to contact us.
Prices and discounts
Errors in connection with prices and discounts can acour. In the case of special agreements for the purchase of club or groceries, you may not combine the negotiated prices with other types of discounts or coupon codes. Discount codes do not apply to already discounted products.
If you have further questions, you can get the most answers by clicking Customer Services at the top of the website. You are also welcome to contact our customer service at firstname.lastname@example.org or phone (+45) 31 25 00 10. We ask you to have your order number at hand.
The return address is: Sportbiz ApS, Marielundvej 45B st., DK-2730 Herlev, CVR no. 30349296